Accessibility

Accessibility

We would like you to have the best visit possible to our farm, so we have compiled the following information so you can be best informed. The Tesselaar Flower Farm is a working farm which operates year round. We are located in the Dandenong Ranges on sloping ground, so some parts of the farm can be difficult for people with limited mobility.

Like any outdoor areas, the ground may become muddy after rainfall, so a few areas may become slippery.

We recognise the National Companion Card and Carer Card.

Historic gardens/top gardens

Our Historic Gardens are flat, with bitumen and cement paths. This area contains show gardens, a food court, plant nursery, performance area/stage and accessible bathroom facilities. There is an entry point from our main car park to here which we can be opened on request. Unfortunately we cannot have it opened permanently. This entry point is ideal for groups of people and allows for vehicles to drop off passengers on flat ground and has an undercover waiting area. Please see our ‘Main Car Park’ section below for more details.

Flower fields

Our Flower Fields are located on a slope. In the fields there are both grass and loose rock paths. This terrain that may be difficult for people with limited mobility. Pushing a wheelchair up the slope requires good strength.

In the Flower Fields, available to all visitors, we provide a tractor train service that is free for people with limited mobility and their carer. Accessing this tractor train stop involves a declining gravel pathway. Currently the tractor train can accommodate one wheelchair; however we are hoping to expand this into the future.

Toilets

We have an accessible bathroom in our Historic Gardens with rails, an area for turning and a sink. We have a secondary portable, accessible bathroom.

Main car park

Our main car park has two rows of parking allocated for Disability Parking Permit holders which is clearly signed by the main ticketing entrance. This area accommodates 35 cars. From the car park it is around a 50m stretch of crushed rock and gravel to get to the main ticketing entrance gate.

We have an alternative entry by the Historic Garden/Top Garden area where you can gain access to the event on flat ground. There is a drop off area just inside the main driveway which is suitable for cars and/or coaches.

This entry point is ideal for groups and allows you to enter on flat ground with an undercover waiting area. Ideally pre-purchase your tickets before arrival, or they will have to be paid for at the main gate, there is no processing facility at this point.

To request entry via this access point, we have three options:

  1. On weekends and during school holidays you can see the car park attendants, dressed in high visibility shirts for access.
  2. You can have a member of your party go to our main entry gate to request the gate to be opened, if you have not pre purchased tickets you can also do this at the time.
  3. Call 9737 7722 Monday to Friday to arrange a time and a staff member can meet you at the gate.

All vehicles are required to be parked in the Main Car Park after dropping off passengers at the pickup/drop off area.

Food Court

Our food court is located on flat ground with grass or crushed rock surfaces. Many of our food vendors are in marquees, while some are mobile food trucks.

Shops

Our souvenir, plant nursery and fresh flower stalls have ramp accessibility. Our fairy shop is accessible through the adjoining plant nursery.

First aid

There is a First Aid room on-site with a defibrillator, and a First Responder qualified person rostered on each day of the festivals.

Performances

The areas surrounding the main performance is crushed rock or grass. We have roving performers in the fields also.

Accommodation

If you are visiting from afar and looking for somewhere stay, this website https://visityarravalley.com.au/facilities-accommodation/wheelchair-accessible has a good array of options.

If you have any further accessibility queries please contact us via email info@tesselaar.net.au or call 03 9737 7722