Accessibility
We want you to have the best visit possible, so we have compiled the following information so you can be best informed. The Tesselaar Flower Farm is a working farm which operates year round. We are located in the Dandenong Ranges on sloping ground, so some parts of the farm can be difficult for people with limited mobility.
Like any outdoor areas, the ground may become muddy after rainfall, so a few areas may become slippery.
We recognise the National Companion Card and Carer Card, see below.
Our Historic Gardens are flat, with bitumen and cement paths. This area contains show gardens, a food court, souvenir shops, performance area/stage and accessible bathroom facility.
There is an entry point from our main car park to here which we can be opened on request. Unfortunately we cannot have it opened permanently. This entry point is ideal for groups of people with limited mobility and allows for vehicles to drop off passengers on flat ground. Please see our ‘Main Car Park’ section below for more details.
Our Flower Fields are located on a slope. In the fields there are both grass or mulched and loose rock paths. This terrain that may be difficult for people with limited mobility. Pushing a wheelchair up the slope requires good strength.
In the Flower Fields, available to all visitors, we provide a tractor train service that is free for people with limited mobility and their carer. Accessing this tractor train stop involves a declining gravel pathway. Currently the tractor train can accommodate one wheelchair; however we are hoping to expand this into the future.
We have a unisex accessible bathroom in our Historic Gardens with rails, an area for turning and a sink. We have a secondary portable, unisex accessible bathroom at the base of the flower fields.
These toilets are marked on our map which are given on entry.
Our nursing mothers room and baby changing table is not accessible at this time but we are working on it.
There is cold running water available at various taps throughout the farm, they are approximately 80cm high.
Our main car park has two rows of parking allocated for Disability Parking Permit holders which is clearly signed by the main ticketing entrance. This area accommodates 35 cars. From this car park it is around a 50m stretch of crushed rock and gravel to get to the main ticketing entrance gate.
We have an alternative entry by the Historic Garden/Top Garden area where you can gain access to the event on flat ground. There is a drop off area just inside the main driveway which is suitable for cars and/or coaches.
This entry point is ideal for groups and allows you to enter on flat ground with an undercover waiting area. Ideally pre-purchase your tickets before arrival, or they will have to be paid for at the main gate, there is no processing facility at this point. This is ideal mid week as there may be a small delay on busy weekends.
See here for public transport options. There are two bus stops directly in front of the farm. One on the farm side and one across the road. On busy days there are traffic controllers to help you cross. On weekends and busy days we also have parking attendants who can provide limited assistance. Both bust stops are on flat ground. The buses travel in the directions of Lilydale and Belgrave. On weekends we charter buses from Lilydale Station. All buses are accessible.
There is no dedicated taxi service for the area. 13CABS or Uber have accessible vehicles but may involve some wait time due to our country location.
- On weekends and during school holidays you can see the car park attendants, dressed in high visibility shirts for access. 2. You can have a member of your party go to our main entry gate to request the gate to be opened, if you have not pre purchased tickets you can also do this at the time. 3. Call 9737 7722 Monday to Friday to arrange a time and a staff member can meet you at the gate. All vehicles are required to be parked in the Main Car Park after dropping off passengers at the pickup/drop off area.
Our food courts are located on flat ground with grass or crushed rock surfaces. Many of our food vendors are in marquees, while some are mobile food trucks.
Our souvenir, plant nursery and fresh flower stalls have ramp accessibility. Our fairy shop is accessible through the adjoining souvenir shop.
There is a First Aid room on-site with a defibrillator, and a First Responder qualified person rostered on each day of the festivals.
The areas surrounding the main performance is crushed rock or grass. We have roving performers in the fields also.
If you are visiting from afar and looking for somewhere stay, this website https://visityarravalley.com.au/facilities-accommodation/wheelchair-accessible has a good array of options. If you have any further accessibility queries please contact us via email info@tesselaar.net.au or call 03 9737 7722
Unfortunately no but we are working on it. If a wheelchair is necessary for your visit, just to be on the safe side we advise you bring your own or secure guaranteed hire from elsewhere. A local hire company is in Bayswater.
Are very welcome, along with all well behaved dogs :-)
We Care Carer cards receive Concession Prices for entry.
National Companion Cards: Please purchase a concession ticket online, then show your Companion Card at the gate for your companions free entry.